Shipping
We aim to get your order out to you as quickly as possible, so you can get back to the good stuff.
Processing Times
All orders are packed and dispatched within 1–3 working days.
During busy periods (like launches or new drops), this may take slightly longer but we’ll always keep you updated.
Delivery Options
Standard Delivery (Royal Mail)
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2–4 working days after dispatch
Next Day Delivery (Royal Mail)
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Delivered the next working day after dispatch
Please note that delivery times are estimates and may vary slightly, especially during busy periods.
Tracking
If your order includes tracking, you’ll receive details once your order has been dispatched.
Lost or Delayed Orders
If your order hasn’t arrived within a reasonable time, please get in touch and we’ll do our best to help. While we’ll always try to assist, we can’t take responsibility for delays caused by the courier.
Incorrect Addresses
Please double check your delivery address at checkout. We can’t be responsible for orders sent to incorrect addresses provided at checkout.
If you notice a mistake, contact us as soon as possible and we’ll do our best to update it before dispatch.
Thanks for your patience and for supporting Nostalgic Rays